Browsers, Settings and Configurations

Web Browsers

A variety of web browsers will work for accessing your courses in Desire2Learn. However, for Windows users Internet Explorer versions 9.0 and for Mac OS X users the newest version of Mozilla Firefox are the recommended browsers for Desire2Learn version 10.1.

Internet Explorer Logo

Microsoft Internet Explorer is Microsoft's World Wide Web browser.

Windows versions - Internet Explorer 9

 

Firefox Logo

Firefox is Mozilla's World Wide Web browser.

Windows and Macintosh versions


Desire2Learn Supported Browsers

For Windows OS

  • Internet Explorer version 9 *
  • Firefox - newest version*
  • Chrome - newest version

For Macintosh OS X

  • Firefox - newest version*
  • Safari 5.1 or 6.0*
  • Chrome - newest version

* Recommended Browser

Important Information About Firefox 23
Firefox 23 comes with a Mixed Content Blocker. This is similar to the Security Warnings that Internet Explorer provideds when viewing mixed content on a webpage in a secure environment. Desire2Learn is provided in a secure environment; links used in course materials to external websites will trigger the Firefox Mixed Content Blocker.

For more information on the Mixed Content Blocker in Firefox 23, visit
http://support.mozilla.org/en-US/kb/how-does-content-isnt-secure-affect-my-safety

If you see a blank screen when viewing Content in D2L - the content may be restricted by your browser.  There are workarounds for Firefox 23 and higher and Google Chrome 29 and higher.

Firefox workaround
Google Chrome workaround
Firefox Add-On option

For a complete list of supported browsers and other computer requirements, visit the Browser & System Requirements page.

Browser Settings

Your computer's web browser is a very important tool in the online experience. Complete a Desire2Learn System Check - it is quick, easy and free and will ensure that your web browser is optimized for your online courses. This only takes a minute and will save you time and trouble later.

The Desire2Learn System Check covers these areas:

  • Your browser supports Javascript
  • Cookies are enabled
  • Your browser is fully compatible with Desire2Learn
  • Browser has a compatible Adobe Flash plug-in
  • Computer screen display meets recommended 1024 by 768 pixels
  • Browser supports Java
  • Browser supports rich content editing